Reviews for DERBYSHIRE MORTGAGES AND PROTECTION, RIPLEY

5/5 from Rachel
2 years ago
Amazing service! Laura Smith helped and supported me from start to finish with my first time buy. She was very informative, approachable and considerate. It was a difficult process, due to issues outside of our control. But Laura guided me through it and was there with advice and help when needed. Thank you so much Laura. I highly recommend you :)
5/5
2 years ago
Brooke at Derbyshire mortgages was fantastic at helping us remortgage. She went above and beyond helping us find the best deals, and was very welcoming and lovely. 😊
5/5 from Holly
2 years ago
What an amazing service we received from Laura . She was so quick, efficient, helpful and clear. No question went unanswered and she kept us upto date throughout the whole process of getting a mortgage for our new property. She is worth her weight in gold and I highly recommend the company.
5/5 from Adam
2 years ago
Brooke and Simone have both been absolutely fantastic. Simone was available whenever we needed and talked us through the complicated process of buying a home for the first time. Simone made sure we got a mortgage which was just right for us based on our income, future plans, and where we are right now in our life. As well as giving expert advice on the mortgage, Simone explained the various protections you can get and helped us navigate through the plethora of policy documents, translating them into something easily digestible. Brooke has been exceptional at keeping us updated throughout the moving process, letting us know if we need to do something or just checking in to see how our weekend went. It's been an absolute pleasure dealing with Brooke and she has brought tremendous peace of mind through this stressful time. I couldn't recommend Derbyshire Mortgages and Protection any higher, they have been the most helpful people out of everyone you need to move house and their service has been phenomenal. Thank you, both, for helping us get on the property ladder and doing it so gracefully!
5/5 from Jess
2 years ago
Brooke has handled our remortgage and has been absolutely amazing! She is so friendly and kind and has supported us through each stage. Brooke has gone out of her way to answer all questions we had and has even been available on weekends and evenings to answer my questions. Mortgages can be very daunting but Brooke made the whole process so much easier with her support. Brooke managed to get us a brilliant rate, much better than any we’d seen online, even with my partner being self employed and me recently starting a new job! I would very highly recommend Derbyshire Mortgages and Protection!! Thank you Brooke!
5/5 from Nimminom
2 years ago
We had the immense pleasure of working with Laura Smith from Derby Mortgages and Protection, and we couldn’t be more satisfied with the experience. From the very beginning, Laura took the time to calculate our affordability and guide us through the process of finding a house that perfectly matched our needs and budget. Laura’s expertise truly shone during the bidding process. She offered invaluable advice on selecting conveyancing solicitors, understanding different types of insurance, and meticulously filling out forms. Her comprehensive support and knowledge made every step of the journey seamless and stress free. The home buying process can be long and demanding, requiring quick reactions and decisions. Laura was consistently there for us, ensuring we were well informed and prepared. Her dedication and attention to detail were instrumental in helping us secure our dream home. The value for money we received from Derby Mortgages and Protection is undeniable. It’s clear why Laura Smith comes so highly recommended. Her professionalism, kindness, and commitment to detail are exceptional. We are overjoyed with our new home and know that we couldn’t have achieved this without Laura’s guidance. Thank you, Laura, and Derby Mortgages and Protection, for making our home buying experience truly outstanding. We wholeheartedly recommend your services to anyone in need of expert mortgage and protection advice.
5/5 from Luke
2 years ago
Simone and Brooke at Derbyshire Mortgages and Protection were amazing with dealing with our new mortgage and life insurance. Simone was brilliant in taking us through the options and guiding us through the sometimes not so simple process of securing a mortgage. Equally Brooke would always keep us updated with how our application was going and was always so prompt to reply. I’d highly recommend Derbyshire Mortgages and Protection to anyone looking to secure a Mortgage or insurance policy. Thank you both for all of your help!
5/5 from Jo
2 years ago
From start to finish, Laura Smith has been brilliant. She explained the process, made my options clear and went above and beyond to make sure I got the remortgage I wanted at the best rate possible. Laura is really supportive, professional and helpful and found the time to help me with any queries, even if I asked out of office hours. I would definitely recommend her. Thanks Laura!!
5/5 from Karl
2 years ago
Simone, Brooke and the whole team were absolutely amazing. We used Derbyshire Mortgages for our initial mortgage and have now just used them for our remortgage. So pleased we did as Simone managed to save us a fortune with a new fixed deal, compared to the default variable rate from our previous lender. The service is so friendly, nothing is too much trouble and no question goes unanswered. I 100% recommend to everyone.
5/5 from Jason
2 years ago
Many thanks to Simone and Brooke for such amazing service! The responsiveness and communication has been excellent. Simone found us a great new deal on our mortgage and cannot thank her and the team enough. Would definitely recommend.